Privacy Policy

Please read this Privacy Policy carefully, as it contains important information regarding your legal rights and remedies. The English version of legal agreements and policies is considered the only current and valid version of this document. Any translated version is provided for your convenience only, to facilitate reading and understanding of the English version. Any translated versions are not legally binding and cannot replace the English versions. In the event of disagreement or conflict, the English language legal agreements and policies shall prevail. Last revised: 2025-03-17 11:19:22

1. INTRODUCTION

Hostiera respects your privacy and is committed to safeguarding the personal data you provide us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you access or use our services. By using Hostiera’s website or services, you acknowledge and agree to the practices outlined in this policy. If you do not agree with any part of this policy, you must stop using our services immediately.

2. GENERAL PRINCIPLES OF CONFIDENTIALITY

Hostiera is committed to processing your personal data with the utmost respect for your privacy. The following principles guide the collection, storage, and processing of your data:

  • Lawfulness, fairness, and transparency: We collect personal data lawfully and ensure that you are informed about how it is being used.
  • Purpose limitation: We collect personal data only for legitimate and specified purposes.
  • Data minimization: We only collect personal data that is necessary for the services we provide.
  • Accuracy: We take reasonable steps to ensure that your personal data is accurate and up-to-date.
  • Storage limitation: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.
  • Integrity and confidentiality: We employ robust security measures to protect your personal data from unauthorized access or disclosure.
3. INFORMATION WE COLLECT

We collect different types of personal data depending on the nature of your interaction with Hostiera. The types of personal data we may collect include, but are not limited to:

  • Account Information: Name, email address, phone number, and account credentials (username, password) when you create an account on our platform.
  • Payment Information: Payment details such as credit/debit card information and billing addresses when you make purchases or payments on our site.
  • Website Usage Data: IP address, browser type, operating system, and the pages you visit on our website to help us enhance the user experience.
  • Transaction Data: Details of the services you have purchased or engaged with on our platform.
  • Cookies and Tracking Data: Information collected using cookies and similar technologies to track site usage, preferences, and improve service functionality.
  • Identity Verification Data: For services like domain registration, we may collect additional verification information to authenticate your identity.
4. HOW WE USE YOUR DATA

Hostiera uses your personal data for the following purposes:

  • Provision of Services: To deliver the services you request, such as web hosting, domain registration, technical support, and account management.
  • Communication: To send you account-related communications, such as billing information, service updates, and important notices.
  • Service Improvement: To monitor and improve the performance and functionality of our website and services, enhancing the user experience.
  • Fraud Prevention and Security: To monitor and prevent fraudulent activities, ensuring the security of our platform and users.
  • Marketing and Promotional Purposes: With your consent, we may send you marketing communications about new products, services, or promotions. You can opt-out of these communications at any time.
5. YOUR RIGHTS

As a data subject, you have the following rights under applicable privacy laws:

  • Right to Access: You can request to know what personal data we hold about you and how it is being processed.
  • Right to Rectification: You can request that we correct any inaccuracies or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data.
  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format so you can transfer it to another service provider.
  • Right to Object: You have the right to object to certain types of processing, such as marketing, where applicable.

If you wish to exercise any of these rights, please contact us at [email protected].

6. ACCEPTANCE OF THIS POLICY

By using Hostiera’s website or services, you accept the terms outlined in this Privacy Policy. If you disagree with any part of this policy, you must stop using our services immediately and request that we delete your data. Continued use of our services constitutes your acceptance of any updates to this Privacy Policy.

7. APPLICATION OF POLICY

This Privacy Policy applies to all users of Hostiera’s website, services, and platform. It governs the collection, use, and disclosure of personal data when you access our site, purchase our services, or communicate with us in any way.

8. RETENTION AND DELETION

Hostiera retains your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. If you wish to delete your personal data, you may request this at any time. However, please be aware that certain legal obligations may require us to retain specific data even after you close your account.

Once your data is no longer needed for business or legal purposes, we will securely delete it from our systems, ensuring its permanent removal in accordance with applicable data protection laws.

9. SOURCE OF PERSONAL DATA

Hostiera primarily collects personal data directly from you through your interactions with our website or services. Additionally, we may receive personal data from third-party services, such as payment processors, domain registries, and identity verification providers, for the purpose of providing and processing your services.

10. THIRD-PARTY SERVICES AND ICANN REGISTRATION

Hostiera uses third-party domain registration services to facilitate domain registration for our users. We are not responsible for the actions or policies of these third-party providers. Domain registration and associated services are governed by the terms and conditions of the respective providers. We advise you to review their privacy policies to understand how they handle your personal data.

Hostiera does not directly participate in the Internet Corporation for Assigned Names and Numbers (ICANN) domain registration process. All domain registrations are handled by our third-party partners, and Hostiera is not liable for any issues related to domain registration, management, or disputes with ICANN.

11. WEBSITE CRASHES AND BACKUP RESPONSIBILITY

While Hostiera takes extensive measures to ensure the reliability and stability of our services, we are not responsible for any technical issues, including website crashes, data loss, or downtime. It is your responsibility to maintain regular backups of your website and data. Hostiera strongly recommends that you take regular backups to mitigate any risks associated with data loss.

Hostiera provides tools for backup, but the ultimate responsibility for backing up and securing your data rests with you, the user. We are not liable for any loss of data or website downtime that may occur due to system failures, unauthorized access, or other unforeseen circumstances.

12. AMENDMENTS TO THIS POLICY

Hostiera reserves the right to amend this Privacy Policy at any time. Any changes will be posted on this page, with the updated date of revision indicated at the top. It is your responsibility to review this policy periodically. Continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: [email protected]

Address: Hostiera, 123 DLF Phase 03, Gurgaon 120001, India